Privacy Policy

Welcome to Vicuna,
We specialize in creating trading software and offering research-based investment solutions. With a focus on behavioral finance, Vicuna is a place that provides partners with various opportunities to engage in the cryptocurrency market. This part of our website is used to inform You about our policies concerning the collection, use, and disclosure of Personal Information. We make the protection of your data a key priority. In order for You to know exactly what happens to your data, We will explain what kind of data We or third parties record and how the data is used.

1. General information
If You choose to use our service, then You agree to the collection and use of information in relation to this policy. The Personal Information that We collect, is used for providing and improving the services We make available through our Website and/or add-ons, as Well as to create aggregated data sets that allow for the analysis of consumer data. Please see bellow, section 6 for more details on the type and methods of data collection and section 2 for more information on how We use Your data.

2. Use of collected data
We use Your data especially for the following purpose:

• To establish a relationship with You and offer one or more of our services and to provide You with more personalized approach
• To have a dialogue with You, respond to Your requests or inquiries or to facilitate the dialogue between You and our affiliates
• To send You relevant information, our marketing materials or marketing materials related to our affiliates
• In order to comply with legal and regulatory obligations
• In other ways as required or permitted by law or with Your consent.

3. Data sharing with third parties
We will not use or share Your information with anyone except as described in this Privacy Policy. By using our services and accepting this Privacy Policy, You agree that We are authorized to share the information that We collect about You with third parties in the following ways:

• Our related companies
• Public authorities where required by law
• Third-party service providers to possibly provide development, hosting, maintenance, and other services for us.
• Third parties if necessary to investigate and correct technical problems and malfunctions in the services.

If We intend to share Your information in any other way, We will do so only after You explicitly consent with such an action.

4. Methods of data collection and data We collect
Currently We collect data through two main mechanisms:

1. Information that You provide us with when completing the "Become a Partner" or
„ Get in Touch“ form. If You choose to complete such a form, this information may include identifying information such as your full name, e-mail address or any undefined text that You decide to write in the „Your message“ box that may include any personal infromation You decide to disclose.


2. Through analytics software that is automatically implemented. This analytics software gives us insights into general characteristics of our website traffic, such as which countries visitors are accessing our website from (location data), how many times the website has been visited or specific links have been clicked (history of activity on our website), and whether the website was accessed directly or indirectly. It is important to emphasize that neither the analytics software nor the data it provides reveal or point to visitors' IP addresses or any other identifying information. None of the information obtained through the analytics software can be linked to specific visitors or their identifying details.

In the case of any relevant changes to this Privacy Policy, We will of course notify You in a timely manner by e-mail as described bellow, in section 9 which describes “changes to our Privacy Policy”.

5. Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to Your browser from the websites that You visit and are stored on Your device's internal memory. This website uses “cookies” only to a limited extent. You have the option to either accept or refuse these cookies and know when a cookie is being sent to Your device. If You choose to refuse our cookies, You may not be able to use some portions or the entire website. We only use cookies that are necessary for the website to function - governing the behavior of the website or cookies necessary to render the website correctly.

When You first visit our website, You will be offered to manage your cookie preferences. Here you can accept or reject the use of our cookies. Cookies necessary for the correct operation of the site will always be enabled ( essential cookies) and other cookies are configurable such as:

• ·Analytics cookies: These cookies collect information to help Us understand how our Websites are being used or how effective our marketing campaigns are, or to help customise our Websites for You. A list of the analytics cookies we use includes Google analitics and Meta quest.

6. Data security
We value Your trust in providing us Your Personal Information, thus We are striving to use commercially acceptable means of protecting it. We however would like You to keep in mind that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and We cannot guarantee its absolute security. It is entirely Your decision how detailed the data that You input is. Any transfer of data from Your device to our servers and from our servers to Your device is end-to-end encrypted. Access to our servers is protected in accordance with economically reasonable protection standards. In the case of a security breach, We are obliged both by law and under our internal guidelines, to inform You and public authorities immediately.

7. Links to Other Sites
Our service may contain links to other sites. If You click on a third-party link, You will be directed to that site. Note that these external sites are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s and minor’s Privacy
These Services do not address anyone under the age of 18 nor do We collect knowingly any personal data of minors. In the case that We discover that a minor has provided us with personal information, We immediately delete this information permanently. If You are a parent or guardian and You are aware that Your child has provided us with personal information, please contact us so that We can take the necessary steps.

9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, You are advised to review this page periodically for any changes. We will notify You of any changes by posting the new Privacy Policy on this page and sending an e-mail to the users that have provided us with their e-mail.


10. Your rights and data safety
Despite our efforts to provide a quality service, We cannot guarantee that the storage of data, transfer of data or display of data will be free of any technical difficulties. We therefore do not assume responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user data, communications or personalization settings.
You have the rights to:

• Inquire information on any questions concerning any data We have stored about You, the methods of storage and data protection and any other related information regarding Your data.
• Request that We limit the use of Your data, correct any inaccurate data about You, transfer any data related to You that We may have or delete any data related to You We may have stored.
• Any other right concerning Your personal data, given to You by national or European law.

Please note, if You choose to request the deletion of Your data, You can do so by sending a cancellation request to info@vicuna.hr. All of Your content will be deleted from our database upon such cancellation within 5 working days.


Any questions, complaints or claims with respect to the website or any other services provided by Us can be directed to:

VICUNA Limited Liability Company for Computer Programming, Trade, and Services
Adress: Croatia, Trogir (Grad Trogir), Pantan 1
Personal identification number: 60733341825
E-mail: info@vicuna.hr